1.     Can you design for us specially?

   Certainly, all our motifs are ordered by our clients, you just send us the drawing or pictures of your imagines, we design them for you.

2.     How about the producing time?

   Usually speaking, 2-3 days will be ok, according to your total order.

3.     How about the package?

   Avoid of motifs deformation and rhinestones moving during the delivery, we use plastic film pack the hot fix motifs in vacuum.

4.     How to ship?

   The usual delivery method is by express, such as DHL, FEDEX, UPS, TNT, etc. If total order is larger, delivery by air and sea are both acceptable.

5.     How to pay for the order?

   Generally speaking, if the total value of your order is less than USD3000, full payment in advance. If more than USD3000, 50% of total value as deposit is in advanced, and the rest value have to be paid before delivery. Payment by T/T and western union are both acceptable.

6.     What after-sales service?

   The older clients can get the message of new designs and products in first time, also the samples of new samples.